Terms and Conditions


Legal information


NeoOptima Limited (‘Company’) is a private company limited by shares (no. 06934976). The registered address is Unit 8, St John's Business Park, Rugby Road, Lutterworth, Leicestershire, England, LE17 4HB.

Please read these terms and conditions (‘Terms’) carefully before using this website (“Site”). By accessing or using the Site or otherwise indicating your consent, you agree to be bound

 by the Terms, which take effect on the first day of use of this Site.

If you do not agree to these Terms, you should stop using the Site immediately.

If you have any questions about the site, please contact us by email: hello@neooptima.com

The content appearing on the pages of this Site is provided in accordance with and subject to the laws of England and Wales. Although accessible by others outside of England and Wales, we make no representations that materials on our Site are appropriate or available for use in other locations. If you access our site from other locations, you do so at your own risk and are responsible for compliance with local laws.

We may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

You are solely responsible for keeping your password and other account details confidential.


Your privacy and personal information

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our privacy policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.


Links to this site

You may not create a link to any part of this Site without our prior written consent. If you do, you do so at your own risk and must do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.


Links from this site

Any links to third party websites on this Site are provided solely as a convenience to you. We do not monitor or review the content of third-party websites and are not responsible for the contents or the reliability of linked third-party websites. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk. You should evaluate the security and trustworthiness of any other site connected to this Site or accessed through this Site before disclosing your personal information. We do not accept responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your use of third-party websites or disclosure to third parties of your personal information.


Intellectual property rights

All brand names and product/service names referred to on this Site are our trademarks or trade names or those of our third-party suppliers/clients as appropriate. Copyright in the website material is owned by us or our third-party suppliers/clients as appropriate.

Unauthorised use of any material on this Site including reproduction, storage, modification, distribution or publication without our prior written consent or, where applicable, our third-party suppliers/clients as appropriate, is prohibited. Documents (including information, images, photos, logos, names and icons) without the prior written permission of the copyright holders on this Site may not be downloaded, altered or adapted for any purpose except for personal, non-commercial use.

Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable you to access the Site. You agree not to adjust to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.


Accuracy of information and availability of the Site

While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.

We may suspend or terminate operation of the Site at any time as we see fit.

Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.

While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site. If you have any difficulties using the Site, please contact us at hello@neooptima.com.

Redistribution or republication of any part of this Site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company.


Limitation of liability

To the fullest extent permitted by law, the Company:-

  • a)  excludes all representations and warranties relating to this Site and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this Site and/or the Company’s literature; and
  • b)  excludes all liability for damages arising out of or in connection with your use of this Site. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

The Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law.


Applicable law

The laws of England and Wales govern these terms and conditions. By accessing this website and using our products and services you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access.



If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.



These Terms are dated May 2020. No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause. We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.



Failure of the Company to enforce any of the provisions set out in these Terms & Conditions shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms & Conditions or any part thereof, or the right thereafter to enforce each and every provision. 

Any questions regarding the Site can be addressed by emailing us: hello@neooptima.com